What We Do
Honoring Memories, Celebrating Lives
We are dedicated professionals who touch the lives of thousands of families in profound and meaningful ways. It’s an honor and privilege each time our community, an individual or a family places their trust in us to orchestrate personalized tributes. Every time they do, we strive to provide unparalleled service and compassionate care.
One of a Kind
We are the only family of funeral homes and cemeteries that measures the voice of every customer we serve through a customer satisfaction program administered by J.D. Power. Since the program began in 2005, we've received over one million survey returns as well as exceptionally high marks for customers who would use our services again and their likelihood to recommend us to a friend.
As a result of this ongoing dedication to Service Excellence and Enduring Relationships, we were honored with the J.D. Power President’s Award for Exemplary Customer Service in 2016. Today, only 14 other companies, none of which are in our industry segment, have achieved this distinction in J.D. Power's 50-year history.
A Great Place To Work
Since 2017, we have been certified by Great Place to Work®, the global authority on high-trust, high-performance workplace cultures. Each year, a survey of our associates has provided increasingly positive remarks on our culture, the way we care for each other and our sense of camaraderie. We outscore many of the top surveyed companies in the area of pride. Since 2019, we have also been named one of Fortune's 35 Best Places to Work in Health Care and Biopharma.
Learn more about what it means to be a Great Place to Work.